Category Archives: Customer Service

7 Simple Ideas for Building Your Email List

Done right — email list building can be a cash cow of sorts for any type of business. I’m sure you’ve heard many marketers refer to their lists as “goldmines”. And that my friend is for the simple reason, an … Continue reading

Posted in Blogging, Customer Retention, Customer Service, Email, Email Marketing, Get Response, Lead Generation, Leads, List Building, Local Business Marketing, Marketing, Marketing Tools, Network Marketing, Shelly Allen, Tips & Tools | Leave a comment

Do You Delight Your Customers? (A Question For Both Home & Small Business Owners)

As both a home and small business owner myself, I have learned to make it a point to ‘delight’ my customers. With that, not only has our retention (repeat business) rate increased but so has our referrals. So if after … Continue reading

Posted in Customer Retention, Customer Service, Epiphany, Fortune in Follow Up, Home Business, Send Out Cards, Shelly Allen, Small Business, SOC, Tips & Tools, Word Of Mouth Referral | 1 Comment

One Simple Tip To Attract & Retain Customers

Posted in Customer Retention, Customer Service, Good Customer Service, Small Business | Leave a comment